Privacy Policy

1. Introduction

Boas Family Chiropractic ("we," "us," or "our"), located at 479 Route 79, Suite 15, Morganville, NJ 07751, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.boasfamilychiropractic.com or interact with our practice.

As a healthcare provider, we are also subject to the Health Insurance Portability and Accountability Act (HIPAA). Our HIPAA Notice of Privacy Practices, which governs the use and disclosure of your Protected Health Information (PHI), is available at /hipaa-notice.

2. Information We Collect

A. Information You Provide to Us

• Contact Information: Name, email address, phone number, and mailing address when you contact us or book an appointment.
• Appointment Information: Date, time, reason for visit, and preferred provider.
• Health Information: Any health-related information you voluntarily submit through our contact form or appointment requests. This information is protected under HIPAA.
• Communications: Records of emails, phone calls, or messages you send to us.

B. Information Collected Automatically

• Log Data: IP address, browser type, pages visited, time spent on pages, and referring URLs.
• Cookies: Small data files stored on your device to improve site functionality. You may disable cookies in your browser settings.
• Analytics: We may use analytics tools (such as Google Analytics) to understand how visitors use our site.

3. How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments
• Respond to your inquiries and provide customer service
• Send appointment reminders and follow-up communications
• Improve our website and services
• Comply with legal obligations, including HIPAA requirements
• Send marketing communications (only with your consent, and you may opt out at any time)
• Protect the security and integrity of our systems

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Healthcare Team: Staff members directly involved in your care.
• Service Providers: Third-party vendors who assist us in operating our website and practice (e.g., scheduling software, email providers), subject to confidentiality agreements.
• Insurance Companies: As necessary to process claims and verify coverage, in accordance with HIPAA.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

Any disclosure of Protected Health Information (PHI) is governed by our HIPAA Notice of Privacy Practices.

5. HIPAA and Patient Rights

As a covered healthcare entity under HIPAA, we protect your Protected Health Information (PHI). You have the following rights regarding your PHI:

• Right to Access: Request a copy of your medical records.
• Right to Amend: Request corrections to your health information.
• Right to an Accounting of Disclosures: Request a list of certain disclosures of your PHI.
• Right to Restrict Disclosures: Request limitations on how we use or disclose your PHI.
• Right to Confidential Communications: Request that we communicate with you in a specific way or at a specific location.
• Right to a Paper Copy of This Notice: You may request a printed copy at any time.

For full details on your HIPAA rights, please review our HIPAA Notice of Privacy Practices.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information, including your PHI, against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmitted through our website
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and staff training
• Secure storage of physical and electronic records

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites such as ZocDoc for appointment booking, Google Maps, and social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Choices and Opt-Out Rights

• Marketing Emails: You may opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
• Cookies: You may disable cookies through your browser settings, though some features of our website may not function properly.
• Do Not Track: We honor Do Not Track signals from your browser where technically feasible.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or contacting you directly. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us — Privacy Inquiries

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Officer:

If you believe your privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights at www.hhs.gov/ocr.